1. Business Analysis
An in-depth analysis and strategy to discover and plan automation and call-to-action opportunities, marketing strategy, branding, customer connection, competitor analysis and digital marketing efforts.
2. Visitor Analysis
The site is analysed from the perspective of a first time visitor without logging in. This outlines first glance impressions with a fresh pair of eyes. We also measure and analyze the flow from visitor to customer.
3. User Analysis
The user dashboard is reviewed along with user flow, support efficiency, user interface design and prospect to customer flow.